Mevem IT Solutions GmbH – Privacy Policy

Last updated: 10.07.2025

1. Controller

Mevem IT Solutions GmbH
Feldstrasse 36
9445 Rebstein/SG – Switzerland

Phone: +41 (0)76 431 10 23
Email (Data Protection): office@mevem.ch

This Privacy Policy applies to all individuals whose personal data we process, including customers, their employees, website visitors, and other contractual partners where this has been agreed.

2. Applicable Law

This Privacy Policy meets the requirements of the Swiss Data Protection Act (DPA) and, where applicable, the EU General Data Protection Regulation (GDPR). The applicability of these laws depends on the specific case.

3. Definition of Personal Data

Personal data means any information relating to an identified or identifiable natural person.

If you provide us with personal data of third parties, you must ensure that these individuals are aware of this Privacy Policy, that you are authorized to share their data with us, and that the data is accurate.

4. Type and Scope of Data Collection

General

We primarily process personal data that we receive from customers, prospects, and partners in the context of our business relationships, or that we collect during the operation of our website, digital platforms, applications, or while providing our services.

Where permitted, we may also obtain data from publicly accessible sources (e.g., commercial registers, media, internet) or from third parties (e.g., authorities, business partners).

Website Visits (without login)

When visiting our website, our servers automatically record technical information such as your IP address (anonymized using the anonymizeIp method), browser type, operating system, and internet provider.

Use of Our Services (with login)

When using our services (e.g., cloud software, hosting, support), we store the data provided during registration and use, such as name, address, contact details, login credentials, as well as user-specific settings and content.

5. Purposes of Data Processing and Legal Bases

We process personal data for the following purposes:

  • Fulfilment and execution of contracts

  • Provision and improvement of our services

  • Customer relationship management and communication

  • Marketing and information distribution

  • Compliance with legal obligations

The legal bases are determined by the applicable data protection law (e.g., DPA, GDPR), in particular contract performance, legitimate interests, legal obligations, or – where required – your consent.

6. Disclosure of Data

We share personal data only where necessary, for example with:

  • IT service providers, hosting providers, payment processors

  • Business partners involved in service delivery

  • Authorities and public bodies where there is a legal obligation

Any transfer of data to countries outside Switzerland or the EU/EEA will only take place if an adequate level of data protection is guaranteed or appropriate contractual safeguards are in place.

7. Cookies and Similar Technologies

We use cookies to enhance user-friendliness and provide certain functions.

You can configure your browser to determine whether and which cookies are stored. Blocking cookies may, however, limit the usability of our website.

8. Data Security

We implement technical and organizational security measures to protect personal data against unauthorized access, misuse, loss, or destruction. These include SSL encryption, access restrictions, and regular data backups.

9. Retention Period

We store personal data only for as long as necessary to fulfil the purposes stated above or as required by statutory retention obligations.

Once these purposes no longer apply or the legal retention periods have expired, the data will be deleted or anonymized.

10. Your Rights

Subject to applicable data protection law, you have the following rights:

  • Right to access your stored personal data

  • Right to rectification of inaccurate or incomplete data

  • Right to erasure (“right to be forgotten”), unless legal obligations prevent this

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

To exercise your rights, please contact us at office@mevem.ch.

11. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. The current version will be published on our website.

The version in effect at the time you use our services applies.